(Legal)

Terms & Conditions

Last updated: July 2026

These terms govern your use of this website and any services provided by Braidford Consulting (“we”, “us”, “our”). By using this site or engaging our services, you agree to these terms.

1. Our services

  • We provide AI audit, roadmap and implementation services for service businesses
  • The scope of any engagement is set out in a separate proposal or statement of work
  • Prices listed on this site are indicative starting points and may vary by scope

2. Intro calls

  • Intro calls are free and carry no obligation
  • They are a fit conversation, not a consultation, and do not include a free roadmap or proposal

3. Our guarantee

Where a guarantee is offered on a specific engagement, its exact terms are defined in that engagement’s proposal. Our headline promise is simple: if we cannot find measurable gains within an agreed audit, we refund the fee for that audit. Specific conditions apply per engagement.

4. Payment

  • Fees and payment terms are agreed in writing before work begins
  • Invoices are payable within the period stated on the invoice

5. Intellectual property

All content on this website is owned by Braidford Consulting. Deliverables produced during an engagement are governed by the relevant proposal. You retain ownership of your own business data.

6. Confidentiality

We treat all information shared during audits and engagements as strictly confidential and use it only to deliver our services.

7. Liability

We deliver our services with reasonable skill and care. To the fullest extent permitted by law, our total liability arising from any engagement is limited to the fees paid for that engagement. Nothing in these terms excludes liability that cannot be excluded under law.

8. Governing law

These terms are governed by the laws of England and Wales, and any disputes are subject to the exclusive jurisdiction of its courts.

Contact

Braidford Consulting
Office 8564, 321-323 High Road, Chadwell Heath, Essex, RM6 6AX, UK

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